Cookie Settings
Please allow us to collect data about how you use our website. We will use it to improve our website, make your browsing experience and our business decisions better. Learn more
ForteGemTrust is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our banking platform, website, and mobile applications. By accessing or using our services, you agree to the terms of this Privacy Policy.
We may collect the following types of information:
Personal Information: Name, email address, phone number, date of birth, government-issued ID, address, and account details.
Financial Information: Transaction history, payment records, account balances, loan applications, deposits, and withdrawals.
Technical Information: IP address, browser type, device information, operating system, cookies, and usage logs.
Communications: Any information you provide through customer support, chat, or feedback forms.
We use your information to:
Provide banking and financial services.
Process transactions, deposits, withdrawals, and fund transfers.
Verify your identity and prevent fraud.
Improve our platform, services, and customer experience.
Comply with legal and regulatory requirements.
Send you important updates, notifications, and promotional offers (if you opt in).
We will never sell your personal data. We may share your information only with:
Regulatory bodies and authorities when required by law.
Payment processors, vendors, and partners to facilitate secure transactions.
Third-party service providers who help us operate and improve our services (under strict confidentiality agreements).
We use industry-standard measures to protect your data, including:
End-to-end encryption for transactions.
PCI-DSS compliance for handling payment information.
Multi-factor authentication (MFA).
Regular audits, monitoring, and fraud detection systems.
Depending on your jurisdiction, you may have the right to:
Access, correct, or update your personal data.
Request deletion of your personal information (subject to regulatory retention laws).
Withdraw consent for marketing communications.
Lodge a complaint with your local data protection authority.
We retain personal and financial information only as long as necessary to:
Fulfill the purposes described in this Privacy Policy.
Comply with banking regulations and legal obligations.
Resolve disputes and enforce agreements.
Our platform may use cookies and similar technologies to improve functionality, personalize experiences, and analyze usage. You can disable cookies in your browser, but this may affect your experience.
Our website or app may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
We may update this Privacy Policy from time to time. Any changes will be posted with an updated Date.
If you have questions or concerns about this Privacy Policy, please contact us at:
ForteGemTrust
Email: support@fortegemtrust.com